Allergy Mums / Support for families with allergies

publication date: Nov 14, 2013

Gourmet Burger Kitchen *

It was Conrad's birthday so out we went to Gourmet Burger Kitchen. Pretty straightforward choices here of course - the beef version of Nando's I guess.  Nice to have chicken and veggie options tho and those olives are great. 

The burgers are good, and the staff super helpful over issues like 'no mayo', 'no cheese please' and the fighting at the tables gets a bit ugly over the skinny fries with rosemary but, other than that, a nice place for a family meal.

My gripe? No allergy info that I can see on the website. So I emailed them. They get top marks for response time - 30 minutes later an email popped into my in box. They said to talk to the restaurant re: egg in the burger mixture as some do have egg and some don't. Assured me that they would make to order one without egg and also let me know that the brioche bun has an egg glaze. There are allergen sheets in store which we can take a look at which is good. 

But...and it's a huge but hence the low star rating. They fry the chips in the same fat as the onion rings. Which means that the chips aren't gluten free. Stupidly I ordered chips without thinking. They are usually a safe option. Only after I had a charming gluten gastro reaction did I email head office and ask about gluten and the chips. Again a nice fast answer but really? Chips aren't gluten free? Well...will be avoiding in the future as no chips is just unacceptable. To be fair they do publish a gluten free menu and the chips aren't on it. So I guess I should have asked then! A fine example of why you have to ask endless questions when eating out...sigh.




Brought to you by Allergy Mums

Our favourites!

Click to go to the recipe

 

Gluten Free Vegan Chocolate Banana Cupcake
Vegan Lemon Curd Cupcakes
Vegan Chocolate Cupcakes
Toffee Cupcakes
 Lime Curd and Coconut Cupcake
 
Search the Site
News

Fancy keeping up with our personal allergy experiences?

Then click direct to our blog section.

 

Allergy UK is a great charity providing information and help for people with allergies.

Their hotline is staffed by wonderful people offering their help free of charge.

Their number is: 01322 619 898

Allergy Blog Awards Finalist

You can listen to us on

Eat Allergy Safe talking about

how to cope with allergies.

Eat Allergy Safe

 

And here we are talking about Eczema - click the pic for

the link!

 

More Great News for us!

 Read all about it